Returns Policy

Please contact our Returns Department at within 7 days upon receiving your package if an item is received damaged or has been incorrectly shipped by us. Your order will be considered as correctly fulfilled without any issues if no attempt has been made to contact our Returns Department within 7 days.
Only returns with a manufacturing defect are eligible, within a period of 7 days upon receiving your product. Hardware items
with the exception of clearance items are eligible for this 7 days returns policy. No other form of returns is eligible. Issues such as abuse, wear, and tear, exposure to heat and humidity, are not eligible. A replacement item will be shipped if applicable for return. Please contact us immediately at if an item is incorrectly shipped by us. 
Due to hygiene reasons, we are not able to accept returns of any
e-liquids whether it is unopened, unused or remain sealed unless we have sent you incorrect e-Liquid in your order. we do this to prevent tampering with our product and protect you - the end user.
Hardware Items
Starter Kits, Tanks, Coils, and Accessories are not returnable hardware and only in case they are considered for exchange if received with manufacturing defect on delivery.
If something is not right, please let us know! We want to make sure you are happy with our Vape Sweet E liquids - If you are not completely satisfied, send us an email and we will see if there is anything we can do to address the issue.
If returning an e-liquid is due to an error on our side in picking your e-liquid, then only we compensate postage cost of returns by adding e-liquid to the same value or more.
The customer is responsible for covering the initial cost of the return postage until we reimburse as defined above.
You can only cancel your order before your order has been marked as ready for fulfillment or shipping. Please note that we cannot cancel any orders once they have been shipped from our warehouse and has been delivered to you.
Please note that we cannot cancel an order once it has been shipped from our warehouse.
No cancellations are entertained for those products that the website "" offer on special occasions like Festival's or Valentine’s Day, etc. These are limited occasion offers and therefore cancellations are not possible.
No cancellation or refund is offered if someone below the legal age as per there country, state and province make a purchase at our website. (
NOTE: We offer no refunds on any products designated on this website as non-returnable.